Please review and accept the following terms and conditions before proceeding with your booking:
Booking Process
All bookings must be made directly with Emma Louise via the online submission form on www.emmalouisebridalhair.co.uk, email, or social media.
Deposit and Payment
A non-refundable deposit of 30% is required to secure your booking.
The deposit must be paid via bank transfer and will be deducted from your final invoice, which is due 28 days before the wedding date.
Without a deposit, your date cannot be guaranteed and may be offered to another client.
Trial Appointments
Trials are conducted at my home address in Surrey (RH68ND) unless otherwise agreed.
Weekend trials are not available unless you book the Aphrodite Lux package.
Trials are scheduled from Wednesday to Friday.
Late Payment
If payment is not received 2 weeks prior to the wedding, a late fee may be applied at my discretion.
Minimum Booking Requirements
For the Hera Classic package, a minimum booking of the bride plus 2 bridal party members is required for 2025 weddings.
For 2024 weddings, the minimum is the bride plus 3 bridal party members.
Changes to Booking
Any amendments to the number of services after the deposit has been paid must be confirmed in writing at least 2 months before the wedding date.
Changes are subject to my approval. If the number of services is reduced, full payment for the originally quoted services will be required, or I reserve the right to cancel my services.
Additional Stylist
For bridal parties exceeding 6 people or with tight timeframes, an additional stylist may be necessary at a cost of £150.
Date Changes
If you need to change the wedding date and I am available, the deposit will be transferred to the new date.
If I am not available, the deposit is non-refundable. Refunds will be granted at my discretion.
Cancellations
The deposit is non-refundable in the event of cancellation.
If you cancel 12 weeks or more before the wedding, no further payment is required.
For cancellations within 12-8 weeks, 50% of the total booking fee will be charged.
Cancellations within 8 weeks of the event will incur full payment.
Service Availability
If I am unable to provide the agreed services, a full refund will be issued, and I will endeavour to find a replacement stylist.
Payment Details
All payments should be made to Emma Louise Bridal Hair, Sort Code 04-00-03, Account Number 13013670.
Please use your name and wedding date as the reference.
Timetable and Delays
A start time and timetable will be agreed upon before the wedding day.
Delays caused by the bridal party or other vendors resulting in incomplete services will still require full payment. Delays beyond my control will not warrant a refund.
Preparation for Styling
To ensure optimal results, all individuals having their hair styled should arrive with clean, fully dry hair.
Avoid using products or hot tools prior to styling as this may affect the final result.
Travel Expenses
Travel expenses are £0.80 per mile from my home address (RH68ND) for the Hera Classic package.
For other packages, travel is based on a flat fee of £50 per hour.
For travel exceeding 2 hours from my location, additional travel and accommodation fees may apply.
A £50 surcharge applies for bookings on bank holidays and Sundays.
Insurance and Liability
I am fully insured with public liability coverage and adhere to health and safety guidelines.
Any damage to equipment caused by the bridal party will be charged to the client.
Safety Precautions
To ensure safety, please keep young children away from hot tools and products, and supervise them at all times.
By confirming your booking, you agree to the terms and conditions outlined above.