Privacy policy

Effective Date: 18th September 2024

1. Introduction
Welcome to Emma Louise Bridal Hair. As a sole trader operating in Surrey, I am committed to safeguarding your privacy. This Privacy Policy outlines how I collect, use, and protect your personal information when you interact with my services or visit my website, https://www.emmalouisebridalhair.co.uk/. Please review this policy to understand how your data is handled.

2. Information I Collect
Personal Information: When you book an appointment, complete a contact form, or sign up for my newsletter, I collect your name, email address, phone number, and any other details you provide.
Payment Information: Payments are processed through a secure payment provider. I do not store your payment information directly.
Usage Data: I collect data about your visit to my website, including your IP address, browser type, and pages visited, to improve my website and services.

3. How I Use Your Information
I use your personal information to:
Provide Services: Manage your bookings, communicate with you, and deliver the hairstyling services you request.
Improve Services: Analyse website usage to enhance your experience.
Send Updates: Inform you about changes to services, promotions, or relevant updates, if you have opted to receive these communications.
Process Payments: Handle transactions and manage billing.

4. Sharing Your Information
I do not sell your information. However, I may share your data in the following situations:
Service Providers: With trusted third parties who assist in operating my business, such as payment processors and website hosts. They are bound by confidentiality agreements and can only use your data for specific purposes.
Legal Obligations: If required by law or to protect my rights, property, or safety.

5. Data Security
I employ appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or damage. Please note that while I strive to ensure your data's security, no online service can guarantee complete security.

6. Cookies and Tracking
I use cookies to enhance your experience on my website. Cookies are small files stored on your device. You can manage or disable cookies through your browser settings. For more details, please refer to my Cookie Policy.

7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
Access: Request access to the personal data I hold about you.
Rectification: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data where it is no longer necessary.
Restriction: Request restriction of processing in certain circumstances.
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Portability: Request data transfer to another organisation, where applicable.
To exercise these rights, please contact me using the details below.

8. Third-Party Links
My website may contain links to third-party sites. I am not responsible for their privacy practices or content. Please review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy
I may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. Your continued use of my website and services constitutes acceptance of the revised Privacy Policy.

10. Contact Me
If you have any questions about this Privacy Policy or how I handle your personal information, please contact me at:
Emma Louise Bridal Hair
18 Moy Green Drive,
Horley, Surrey, RH68ND
enquiries@emmalouisebridalhair.co.uk
07527934016